Shopping

What is the delivery turnaround time for any purchase made online?

Depending on the size and the type of the product (bulky items like bedroom sets or wardrobes that need assembly and installation), it can take maximum 3 to 7 working days to deliver within Muscat

Is the delivery is free and what is the minimum amount of purchase required for free of charge delivery?

For delivery and fixing any furniture, the minimum purchase should be above OMR 100 to avail the free service

How Long Will It Take To Get My Package?

We consider all the shipments as our high priority and try to deliver within 3 to 7 working days

Payment

What Payment Methods Are Accepted?

We accept the following;

  • By Card – All local & international issued Credit or Debit Cards, Including Visa and MasterCard Debit or Credit cards
  • Cash on Delivery
  • Bank Transfer
Can I place an order online without using my
Credit or Debit Card?

Yes, you can place an order without using your Credit or Debit Card. In the online checkout section, you can opt to choose the “Cash on Delivery” option.

Are your prices inclusive of VAT (Value Added Tax)?

No, no tax yet veiled

Orders & Returns

How do I place an Order?

Choose the product you want and add it to cart
Confirm your information & shipping address
Make payment.
Check your order summary and checkout

How Can I Cancel Or Change My Order?

Yes, you can cancel or modify the order before the scheduled date of delivery without any charges. We will process your refund/change within 5-7 days

How can a product be considered for a repair / refund / return / exchange or cancellation, if an issue is found post-delivery?

If an item is found faulty, you have 3 days to request a repair / refund /return/ exchange or cancellation.

How Do I Track My Order?

To track your order please enter your Order ID and email address in the tracking icon provided in the main page

What if i receive an incorrect product? Can the correct product be delivered on priority?

In a circumstance where the wrong item gets delivered, we will make it our priority to deliver the correct item on the next business day

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